Install Livechat with Google Tag Manager
This will install Intercom for logged-out visitors only.
Important: To connect Google Tag Manager to Intercom, you must have an active Google Tag Manager account with a published container.
To install Livechat on your website with Google Tag Manager, just follow these steps.
Note: Passing events and custom attributes are not currently supported with this method.
First, navigate to the Tags section of your Google Tag Manager account:
Next, create a new tag and name it (for example, “Whelp Livechat”):
Next, click the “Tag Configuration” section and choose “Custom HTML” tag type:
The HTML section copied from above should look like this in Google Tag Manager:
Next, click the “Triggering” section and choose “All Pages”:
Then hit ‘Save’.